Terms & Conditions

Introduction

Please read these Terms and Conditions ("Terms") carefully before using any websites, services, or products offered by Duet Power Private Limited, operating under the brand DUET STEM ("Company," "we," "our," or "us"). By accessing or using our websites or any services provided by us (collectively, the "Services"), you agree to be bound by these Terms.

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1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

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2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes become effective immediately after they are published on our website. Your continued use of our Services means you accept the revised Terms.

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3. Services Description

Duet Power Private Limited provides educational infrastructure, STEM learning solutions, and training services, including:

• AI & Robotics Labs
• STEM Labs
• ATL Tinkering Labs
• AR & VR Labs
• Science Labs
• Astronomy Labs
• DIY Projects & Innovation Kits
• Arduino Kits, Sensors & Robotics Components
• Structured Curriculum for Grades 1–12
• Teacher Training & Professional Development
• On-site Trainers & Ready-to-use Models
• Lab Interior Design, Wall Painting & Custom Furniture
• Digital Learning Resources, Tutorials & Certification Programs

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4. User Registration

4.1 Account Creation

Certain digital resources and learning platforms require user registration. You agree to provide accurate and complete information while creating your account.

4.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

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5. User Conduct

While using our Services, you agree not to:

• Violate any applicable laws or educational regulations.
• Infringe upon the intellectual property rights of the Company or others.
• Interfere with or disrupt our websites or digital platforms.
• Damage, misuse, or misappropriate lab equipment, kits, or furniture provided by us.

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6. Intellectual Property Rights

6.1 Our Intellectual Property

All Services, curriculums, the Duet Learning Framework, digital resources, graphics, and content are owned by Duet Power Private Limited or its licensors and are protected by applicable intellectual property laws.

6.2 Trademarks

DUET STEM, Duet Power, and the Duet Learning Framework are trademarks of Duet Power Private Limited.

6.3 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our digital resources strictly for educational and non-commercial purposes within the authorized institution.

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7. Payment Terms

7.1 Fees

Certain Services, products, and lab setups require payment. All fees are payable in Indian Rupees (INR) and are non-refundable, except as described in our Return & Refund Policy.

7.2 Institutional Agreements

Payment terms for schools, NGOs, CSR projects, and institutions shall be governed by the respective Purchase Order (PO), Memorandum of Understanding (MoU), or other written agreements.

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8. Disclaimer of Warranties

Our Services, products, kits, and digital platforms are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

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9. Limitation of Liability

To the maximum extent permitted by law, Duet Power Private Limited, its directors, employees, trainers, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunities arising from the use of our Services or products.

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10. Indemnification

You agree to indemnify and hold harmless Duet Power Private Limited, its employees, trainers, directors, and affiliates from any claims, damages, liabilities, costs, or expenses arising out of your use of our Services or products.

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11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

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12. Dispute Resolution

Any disputes arising from these Terms or our Services shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The place of arbitration shall be Noida, Uttar Pradesh, India.

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13. Contact Information

Duet Power Private Limited (DUET STEM)
A-84, 2nd Floor,
Sector-65,
Noida - 201301,
Uttar Pradesh, India

Phone: +91 9650006373
Email: info@duetpower.in